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ESSENTIAL INFORMATION
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This page is designed to give various information that is useful about accounts. E.g., if
you change email package you will find the information you require to configure the new
package to retrieve and send mail.
You should remember that if your account is working you should *not* need to actually
change anything! :)
| Static IP address | Dynamic IP address | |
| Gateway address | 194.119.131.1 | 194.119.131.1 |
| DNS address [Primary] | 194.119.131.65 | 194.119.131.65 |
| DNS address [Secondary] | 194.119.131.66 | 194.119.131.66 |
| Phone number [0845 national - Energis] | (0845) 079 8111 | (0845) 079 8112 |
| Phone number [0845 national - C & W] | (0845) 300 8111 | (0845) 300 8112 |
| Phone number [X2] | (0845) 079 8120 | (0845) 079 8120 |
| ISDN network [0845 national - Energis] | (0845) 079 8113 | N/A |
| ISDN network [0845 national - C & W] | (0845) 300 8113 | N/A |
| JCS / OUCS [local 0845 - Energis] | N/A |
(0845) 079 8114 |
| JCS / OUCS [local 0845 - C & W] | N/A |
(0845) 300 8114 |
| Mail server [incoming or POP3] | mail.u-net.com | mail.u-net.com |
| Mail server [outgoing or SMTP] | send.mail.u-net.com | send.mail.u-net.com |
| News server [NNTP] | news.u-net.com | news.u-net.com |
| IRC server [IRCnet] | irc.u-net.com | irc.u-net.com |
| FTP server | ftp.u-net.com | ftp.u-net.com |
| Personal WebPage | www.hostname.u-net.com | www.hostname.u-net.com |
| Support WebPages | http://www.support.u-net.net/ | http://www.support.u-net.net/ |
| Status WebPage | http://status.u-net.net/ | http://status.u-net.net/ |
| POP3 account [named mailbox]* | username-hostname | username-hostname |
| POP3 account [default mailbox]** | hostname | hostname |
* Please note that Eudora expects username-hostname@mail.u-net.com
** Please note that Eudora expects hostname@mail.u-net.com
| U-NET Internet Sales : 0845 3000 448 (voice) (Lo-Call Rate) | U-NET Dialup Support : 0845 330 8100 (voice) (Lo-Call Rate) |
| U-NET Internet Sales : 01925 48 44 66 (fax) | U-NET Dialup Support : 01925 48 44 68 (fax) |
| U-NET Internet Sales : hi@u-net.net | U-NET Dialup Support : support@u-net.net |
| Monday - Friday: 9am - 6pm | 24 hour support! |
| Saturday - 10am-3pm | 7 days a week, 365 days a year! |
| U-NET Internet Hosting Support | U-NET Network/Leased Line Support : 01925 48 44 63 (voice) |
| U-NET Network/Leased Line Support : 0845 3308103 (voice) | |
| e2help@u-net.net | U-NET Network/Leased Line Support : 01925 48 44 68 (fax) |
| All Hosting Support is EMAIL ONLY. | U-NET Network/Leased Line Support : e3help@u-net.net |
| Monday - Friday : 8am - 8pm | |
| U-NET Internet Subscriptions/Accounts : 01925 48 44 56 (voice) |
| U-NET Internet Subscriptions/Accounts : 01925 48 44 60 (fax) |
| U-NET Internet Subscriptions/Accounts : subs@u-net.net |
| Monday - Friday: 9am - 5pm |
U-NET Internet Status line : 01925 48 44 64 (recorded message)
